Self meter read

If you received an energy bill that was based on an estimated meter reading and your property does not have a digital meter, you can now provide your meter reading quickly and easily to us, so we can adjust your bill to be more accurate.
If you need more information on how to read your meter, please download our brochure How to read your meter brochure.

You can provide your meter reading three ways

Option 1         By clicking the relevant box below

Electricity meter reading  Gas meter reading   

Option 2         Email your reading (with an optional photo) to

Option 3         Call us on 133 702 and tell us your meter reading over the phone

Frequently asked questions

When can I submit my own meter reading?

What happens after you have provided us your meter reading?

What if I’m unhappy with the outcome?