Many people tend to stick with the same energy providers, no matter what deal they’re on or the quality of customer service they’re receiving. However, switching energy providers is not as difficult or as time-consuming as you may imagine, especially if you do it at the right time. If you’re dissatisfied with your current provider, there is another way and we show you how.
When to switch
It’s always worth assessing your current energy plan and provider and comparing it to others, especially when the time is right:
This is when many decide to make the switch. Rather than carrying your existing plan and provider with you to your new home, you might decide that this is the perfect opportunity to look elsewhere to see what offers are available. If you are moving to a home that is bigger or smaller than the one you’re leaving, you may also decide that you need a plan that more accurately reflects the change of size of your home and perhaps your household.
Once your contract term period has ended on your current plan you don’t have to stick with it if it doesn’t work for you anymore or if you’re simply not happy with it - this is the perfect time to switch.
If the prices in your energy plan are changing, it’s a good time to assess whether your plan is giving you the best rates possible.
If you are unhappy with your provider, it is worth looking around to see what other offers there are available. Contact us and we are happy to help you with our available options.
How long will it take to switch?
Once you have arranged for the switch to occur, it can take up to three months to complete, depending on where in your billing cycle you are. This is because the distributor has to take an accurate final reading for your current provider which is also the opening reading for your new provider, in order to close your old account and open your new one.
What to consider before you switch
Before you decide to switch energy providers, check with your current provider as to whether you will incur any fees or charges for ending your contract as it might make financial sense to wait until the term period is up. You won’t be charged by your new provider to switch to them, however if you are moving home you may be charged a connection fee. If you do decide to go ahead, don’t forget that providers are obliged to respect a ten day ‘cooling off‘ period, during which time you can change your mind.